How It Works

Simple Process

How Do I Get Started?

Our mission is to transform access to mental health care through innovative applications of technology and to provide patients who otherwise could not attend the psychiatry appointments with a videoconferencing solution from the comfort of their own home. Attending a Telehealth Specialist Video Session is simple, just follow these 3 steps:

Step 1:

Get your referral

To see us you will need to obtain a current referral (less that 12 months old if you already have one) from your GP or other qualified health care practitioner.

Your referral can be completed and provided to us in the following ways.

  • Online by your health care practitioner
  • Attach it and request an appointment here
  • Attached to an email sent to [email protected]
  • By fax to 03 8595 9597

We can see private patients or provide bulk-billing for those from rural or remote areas of Australia with an RA2-RA7 rating.

Step 2:

Book Your Initial Consultation Online or Simply Give us a Call

When we have received your referral form, one of our friendly staff will get in touch with you within 2 business days to book your appointment.

If you haven’t heard from us within 2 days please call us during our business¬† hours on 03 8595 9595 or email: [email protected].

Step 3:

Enter the Video Call

You will receive an email from us confirming your appointment.

10 minutes before the scheduled time of your appointment, simply click the ‘Start Online Call’ button on top right hand side of this webpage, click on ‘Connect using a link’ and enter your link password to begin.

If you are having difficulty connecting to your online call please contact reception on 03 8595 9595.

Get In Contact

A Referring PractitionerA ClientApplying For WorkBooking A Room